About IntelePeer.ai:

IntelePeer delivers rapidly deployable communications solutions for an always connected world. Our Conversational AI Platform instantly improves your customers’ communications experience. IntelePeer provides industry leading time-to-value with Agentic AI solutions that work seamlessly with your infrastructure. Our no-code templates, low-code, co-creation, and developer API options provide you with simple, easy-to-use tools that can be utilized by anyone.

Job Summary: 

We are seeking a highly skilled Devops Engineer who also possesses basic software development skills as well as IP networking history to join our growing team. This role bridges traditional IP network engineering with the ability to automate, integrate, and optimize network operations through scripting and light coding. You will be responsible for managing customer circuits and leveraging development skills to streamline devops processes and improve operational efficiency.
 

Responsibilities: 

• Automation & Development
• Write and maintain basic scripts (Python, Bash, PowerShell, or similar) to automate repetitive network tasks.
• Use APIs to integrate with monitoring, provisioning, and ticketing systems.
• Develop small utilities or dashboards to improve visibility and efficiency.
• Network Configuration & Maintenance
• Configure, upgrade, and maintain routers, switches, firewalls, and other IP network components.
• Maintain routing protocols (BGP, OSPF, EIGRP, etc.).
• Support IPv4 and IPv6 addressing schemes.
• Provision, test, and activate customer IP circuits.
• Coordinate with carriers and vendors for circuit installation, upgrades, and troubleshooting.
• Network Operations & Troubleshooting
• Monitor network performance and troubleshoot issues across LAN, WAN, and customer-facing environments.
• Perform root cause analysis for service disruptions and implement long-term solutions.
• Work with cross-functional teams to resolve customer or internal network issues.
• Documentation & Compliance
• Maintain detailed network diagrams, circuit records, configurations, and change logs.
• Ensure systems meet security best practices and compliance standards.

Education & Experience:

• Bachelor’s degree in Computer Science, Information Technology, Networking, or equivalent experience.
• 3+ years of hands-on IP networking experience.
• 1+ years of experience writing scripts or small applications for automation.
• Experience provisioning and troubleshooting customer IP circuits.
• Experience with DevOps tools (Git, Jenkins, Ansible).
  
  • Exposure to cloud networking (AWS, Azure, GCP).
  • Familiarity with VoIP/SIP or telecom networking.
  • Knowledge of Docker or Kubernetes networking concepts.

Physical Requirements:

• Sedentary work lifting no more than 10 pounds.
• Occasional lifting, carrying, and standing.
• Frequent hand/eye coordination to operate office equipment.
• Vision sufficient to read computer screens, reports, and related department documents.
• Dexterity to operate computer keyboards and other related office equipment.
• Endurance sufficient to sit and work at a computer for extended periods of time.
• Frequent speech communication and hearing.

Why you'll love it here:

• Unlimited Vacation for exempt employees
• Paid Holidays
• Competitive medical, dental & vision insurance for employees and their dependents
• 401K Retirement Plan
• Stock Options
• Company-paid life insurance
• Health & Flexible Savings Accounts
• Cell phone, gym, and internet reimbursement
• Paid Parental Leave
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Free snacks (Denver, and or Fort Lauderdale)
• Fun events (virtual and in-person)

Applicants must be authorized to work for any employer in the U.S.
We are unable to sponsor or take over sponsorship of an employment visa at this time.

Any requests to exercise your rights as a data subject under GDPR should be submitted to infosec@intelepeer.com for prompt processing. Please refer to our Privacy Policy (at www.intelepeer.com/privacy/intelepeer-privacy-policy) for any questions on how IntelePeer complies with GDPR.

For California residents only: Please refer to the link below for IntelePeer’s Applicant CCPA Privacy Notice. https://intelepeer.com/privacy/intelepeer-california-applicant-privacy-notice/

IntelePeer participates in E-Verify.

At IntelePeer, we value diversity and are proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status.

We strive to provide reasonable accommodations to applicants and employees with disabilities to support them in performing the essential functions of their roles.

If you have any questions or need assistance, please contact our Director of Recruiting.