About IntelePeer.ai:

IntelePeer Cloud Communications helps customers communicate better, faster and smarter, through its Communications Automation Platform. Our low- and no-code solutions provide customers with simple, easy-to-use tools that can be utilized by anyone. Powering automation through AI and analytics, IntelePeer provides industry-leading time-to-value and rapid time to improved customer experiences with solutions that work seamlessly with existing business software and infrastructure. 

 What we are looking for:

IntelePeer is seeking a highly motivated and experienced Manager of PMO to oversee our project management office. The Manager of PMO will be responsible to ensure projects are delivered on time, to the satisfaction of stakeholders, and will work closely with the Director of PMO on managing day-to-day operations.

Responsibilities:

• Manage the PMO team, providing leadership, mentorship, and guidance
• Develop and implement project management processes, policies, and procedures to ensure consistency and efficiency across all projects
• Manage project risks and issues, and develop mitigation plans
• Provide regular project status updates to stakeholders and senior management
• Ensure that project documentation is complete, accurate, and up-to-date
• Identify and drive continuous improvement initiatives within the PMO

Requirements:

• Bachelor's degree in Computer Science, Project Management, or related field
• 7+ years of experience in project management
• PMP or other relevant project management certification preferred
• IVR/IVA and/or Contact Center experience
• Experience with AI Solutions and SaaS projects
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Proven ability to manage multiple projects simultaneously
• Strong organizational and time management skills
• Experience with project management software/tools
• Ability to work under pressure and meet deadlines 

Why you'll love it here:

• Unlimited Vacation for exempt employees
• Paid Holidays
• Competitive medical, dental & vision insurance for employees and their dependents
• 401K Retirement Plan
• Stock Options
• Company-paid life insurance
• Health & Flexible Savings Accounts
• Cell phone, gym, and internet reimbursement
• Paid Parental Leave
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Free snacks (Denver, and or Fort Lauderdale)
• Fun events (virtual and in-person)

Applicants must be authorized to work for any employer in the U.S.
We are unable to sponsor or take over sponsorship of an employment visa at this time.

Any requests to exercise your rights as a data subject under GDPR should be submitted to infosec@intelepeer.com for prompt processing. Please refer to our Privacy Policy (at www.intelepeer.com/privacy/intelepeer-privacy-policy) for any questions on how IntelePeer complies with GDPR.

For California residents only: Please refer to the link below for IntelePeer’s Applicant CCPA Privacy Notice. https://intelepeer.com/privacy/intelepeer-california-applicant-privacy-notice/

IntelePeer participates in E-Verify.